Peran Moderasi Sumber Daya Kerja pada Hubungan Antara Stres Digital dengan Burnout

Authors

  • Debora Dwi Puspita universitas tarumanagara
  • Zamralita Universitas Tarumanagara

DOI:

https://doi.org/10.35134/jpsy165.v16i3.276

Keywords:

digital stress, burnout, job resource, work from home, employee

Abstract

During the Covid-19 pandemic, the work system changed to work from home. The existence of a new system has an impact on the way the work system. One of the impacts of work from home is excessive use of technology of work. Excessive use of technology has an impact on employees such as digital stress and over work. Digital stress experienced by employees can cause fatigue both physically and psychologically. Emotional exhaustion experienced by employees can cause burnout. There are three variables in this study, namely digital stress, burnout, and job resources. This study aims to see the effect of digital stress burnout on the moderation of job resources. This research uses quantitative methods, there are 102 participants in this research. This research uses convenience sampling. The measuring tools of this research are the digital stress scale, burnout assessment tools, and the job demands–resources questionnaire. The result of this study is that the level of digital stress (M=2,89) and burnout (M=2,10) are classified as low, and the level of job resources (M=4,03) is high. It was found that there is a significant correlation between digital stress with burnout, job resource with digital stress and burnout with job resources. Digital stress has correlation with burnout (r=0,509), digital stress has correlation with job resources (r=-0,265) and job resources has correlation with burnout (r=-0,388). In this study, job resources can't moderate digital stress to burnout.

References

Duchmann, R. (2020). COVID-19 COVID-19 COVID-19 COVID-19 COVID-19 COVID-19. Endo-Praxis, 36(04), 173–173. Https://doi.org/10.1055/a-1229-5048.

Chen, Z. (2021). Influence Of Working From Home During The COVID-19 Crisis and HR Practitioner Response. Frontiers In Psychology, 12: 710517. Https://doi.org/10.3389/fpsyg.2021.710517.

Mulki, J. (2020). Working from Home: Tips for Employees and Business Owners. Entrepreneur and Innovation Exchange. Https://doi.org/10.32617/486-5e7a264dabf5e.

Xenia, C.V ., Priskila, N., Zamralita, & Venesia. (2020). Psikoedukasi Cara Menghadapi Kecemasan Dalam Mencapai Target Kerja Saat Pandemi COVID-19 Pada Karyawan PT X. Seri Seminar National ke IV Universitas Tarumanagara. Https://doi.org/10.24912/pserina.v2i1.19953.

Okane, P. (2023). Paul O'Kane Shares How Researching People's Experiences Working From Home During the COVID-19 Pandemic Became a Research. Https://doi.org/10.4135/9781529668926.n1.

Žiedelis, A., Lazauskaitė-Zabielskė, J., & Urbanavičiūtė. (2023). The Gendered Effect of an Overwork Climate and High Personal Standards for Work-Home Conflict During The Pandemic. Economic and Industrial Democracy. Https://doi.org/10.1177/0143831X231167497.

Elia S., Giuffrida M., Mariani M.M., Bresciani S. (2021). Resources and Digital Export: An RBV Perspective On The Role of Digital Technologies and Capabilities in Cross-Border E- commerce. Journal of Business Research, 132:158–169. Https://doi.org/10.1016/j.jbusres.2021.04.010.

Conditions Surrounding Digital Stress among Adults. (2022). International Journal of Social Science and Human Research, 05(07). Https://doi.org/10.47191/ijsshr/v5-i7-17.

Fischer, T., Reuter, M., & Riedl, R. (2021). The Digital Stressor Scale: Development and Validation of a New Survey Instrument to Measure Digital Stress Perceptions in The Workplace Context. Frontiers in Psychology, 12:607598. Https://doi.org/10.3389/fpsyg.2021.607598.

Bahamondes-Rosado, M.E., Cerdá-Suárez, L.M., Zevallos, G. F.D.O., & Espinosa-Cristia, J.F. (2023) Technostress at Work during the COVID-19 Lockdown Phase (2020–2021): a Systematic Review of the Literature. Frontiers in Psychology, 14:1173425. Https://doi.org/10.3389/fpsyg.2023.1173425.

Mayastuti. (2019). IT Professionals Job Burnout: Work Exhaustion, Depersonalization, dan Personal Accomplishment. Https://doi.org/10.31227/osf.io/dqm3z.

Bail, C., Harth, V., & Mache, S. (2023). Digitalization in Urology - A Multimethod Study of the Relationship Between Physicians’ Technostress, Burnout, Work Engagement and Satisfaction. Health care, 11. Https://doi.org/10.3390/healthcare11162255.

Golz, C., Peter, K.A., Zwakhalen, S. M. G., & Hahn, S. Technostress Among Health Professionals - A Multilevel Model and Group Comparisons Between Settings and Professions. Inform Health Soc Care, 46(2): 136-147. Https://doi.org/10.1080/17538157.2021.1872579.

Bakker, A.B., Demerouti, E., & Sanz-vergel, A. (2023). Job Demands-Resources Theory: Ten Years Later. Annual Review of Organizational Psychology and Organizational Behavior, 10: 25-53. Https://doi.org/10.1146/annurev-orgpsych120920-053933.

Sklar, M., Ehrhart, M. G., & Aarons, G. A. (2021). COVID- Related Work Changes, Burnout, and Turnover Intentions in Mental Health Providers: A Moderated Mediation Analysis. Psychiatric Rehabilitation Journal, 44(3), 219–228. Https://doi.org/10.1037/prj0000480.

Hang, Y., Hussain, G., Amin, A., & Abdullah, M.I. The Moderating Effects of Technostress Inhibitors on Techno-Stressors and Employee’s Well-Being. Frontiers Psychology, 12:821446. Https://doi.org/10.3389/fpsyg.2021.821446.

Rossi, M. F., Gualano, M. R., Magnavita, N., Moscato, U., Santoro, P. E., & Borrelli, I. (2023). Coping with burnout and the impact of the COVID-19 pandemic on workers’ mental health: A systematic review. Frontiers in Psychiatry, 14. Https://doi.org/10.3389/fpsyt.2023.1139260.

Pratama, F.I., & Tiarapuspa. Pengaruh Keterikatan Kerja, Pembuatan Pekerjaan, Sumber Daya Pekerjaan Pada Keterlibatan Kerja. (2023). ETINIK: Jurnal Ekonomi-Teknik, 2(2). Https://doi.org/10.54543/etnik.v2i4.179.

Pansini, M., Buonomo, I., Vincenzi, C. D., Ferrara, B., & Benevene, P. (2023). Positioning Technostress In The JD-R Model Perspective: A systematic Literature Review. Health Care, 11(3). Https://doi.org/10.3389/fpsyg.2021.821446.

Demerouti, E. & Bakker, A.B. (2023). Job Demands-Resources Theory in Times of Crises : New Propositions. Organizational Psychology Review, 13 (3), 209 - 236. Https://doi.org/10.1177/20413866221135022.

Danuro, K., Zamralita, Z., & Lie, D. (2021). The Effect of Job Demands On Burnout With Job Resources as Moderator Among External Auditors. In: Proceedings of the International Conference on Economics, Business, Social, and Humanities. Https://doi.org/10.2991/assehr.k.210805.179.

Schaufeli, W. B., Desart, S., & de Witte, H. (2020). Burnout Assessment Tool (BAT)—Development, Validity, and Reliability. International Journal of Environmental Research and Public Health, 17(24), 9495. Https://doi.org/10.3390/ijerph17249495.

Kim,S.,&Wang,J.(2018).The Role of Job Demands-Resources (JDR) Between Service Workers’ Emotional Labor and Burnout: New Direction For Labor Policy at Local Government. International Journal of Environmental Research and Public Health, 15 (12): 2894. Https://doi.org/10.3390%2Fijerph15122894.

Downloads

Published

2023-09-28

How to Cite

Puspita, D. D., & Zamralita. (2023). Peran Moderasi Sumber Daya Kerja pada Hubungan Antara Stres Digital dengan Burnout. Psyche 165 Journal, 16(3), 232–237. https://doi.org/10.35134/jpsy165.v16i3.276

Issue

Section

Articles